Deflect 25% of Patient Calls to Self-Service in 6 Weeks
AI answers coverage, balances, prior-auth status, and scheduling using payer-aware logic—safe handoff to agents when needed.
Start Your Pilot Program
Get custom ROI analysis within 24 hours
Enterprise-grade security protected
Call Deflection Performance
Real-time data showing reduction in call volume and improved operational efficiency
Call Type Distribution
- Coverage Questions
- Balance Inquiries
- Prior Auth Status
- Scheduling
- Other
6-Week ROI Progression
Track measurable improvements week by week
- Week 2
- Week 4
- Week 6
Why Choose Bluetris
Compare our solution against traditional vendors
- Bluetris
- Competitors
How It Works
A proven 4-step approach to transform your patient engagement
Mine Top Intents
Analyze call logs to identify patterns
Build Knowledge Layer
Create policy-aware response system
Deploy Multi-Channel
Answer via IVR/Web/MyChart with escalation
Track & Optimize
Monitor accuracy, deflection, and CSAT
6-Week Pilot Timeline
Fixed pilot fee • Non-diagnostic • Human-in-the-loop • BAA prior to access
Intent mining + guardrails
Build + wire to IVR/chat/MyChart
UAT + safety tests
Limited go-live + ROI readout
Before vs. After
See the measurable impact on your operations
| Metric | Before | After Pilot | Impact |
|---|---|---|---|
| Call Volume | 10,000/month | 7,500/month | -25% |
| Average Handle Time | 8.5 min | 7.2 min | -15% |
| Agent Capacity | Limited hours | 24/7 coverage | +60 hrs/week |
| First Call Resolution | 72% | 86% | +14% |
| Patient Satisfaction | 3.8/5 | 4.4/5 | +16% |
| Annual Cost Savings | $0 | $1.8M | +$1.8M |
Expert Healthcare AI Specialists
Our dedicated team of healthcare AI experts will guide you through every step of implementation, ensuring seamless integration with your existing systems.
Dedicated Support Throughout Your Journey
Our multidisciplinary team combines expertise in AI development, healthcare operations, and Epic integration to deliver a seamless pilot experience.
Fast-Track Your Digital Transformation
Three specialized offerings designed for enterprise-scale impact with rapid deployment and measurable ROI
Enterprise-Grade Security
Built with healthcare compliance at the core
HIPAA Aligned
Full compliance with healthcare regulations
BAA Available
Business Associate Agreement ready
Audit Logged
Complete activity tracking and reporting
Globally Certified & Recognized
Certified and recognized by leading technology organizations worldwide
